-  Wherever possible goods are despatched within one to two working days and should arrive with you within three to four working days. Overseas deliveries are despatched in the same time frame, but obviously will take longer to arrive.

- Delivery charges within the UK are:   £2.95 for orders up to £9.99  £3.95 for orders between £10 and £19.99  and all orders over £20 free delivery.                                                                                             

-  We use Royal Mail signed for service and so cannot arrange to leave any parcels without a signature.

- All jewellery comes gift wrapped in tissue paper ready to give as a gift, if you would like a gift tag or special message adding, please let us know.

- At Dotcomjewellery we do our best to recycle as much as possible, so the exterior packaging may have been previously used, but this should in no way affect the condition that the goods arrive to you.

- Any jewellery (with the exception of clearance lines) that is unsuitable may be returned for a refund within 14 days of receipt. Postal charges will only be refunded if goods are faulty.